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Customer care Policy

One year quality guarantee
All our frames are made to meet exacting international standards and we believe them to be of the highest quality. If within one year of purchase, your frame has any defects relating to material or production faults we’ll repair or replace them for you, free of charge.

Progressive satisfaction guarantee
Progressive lenses give you clear vision at all distances, with no tell tale lines. But because we understand that some people take a bit of time to get used to them, we’re giving you an additional guarantee. If you can’t get on with them, bring them back within three months of the date of your purchase and you can exchange them for either a pair of bifocals or one pair of single vision glasses ( reading or distance).

Lifelong service guarantee
You can always come in to have your glasses adjusted or professionally cleaned, whenever you need it. This service is completely free during the life of your glasses.